Shipping & Returns
Please note although we would love fast delivery times, we are not responsible for and cannot predict delays in delivery.
▼Estimated Shipping by USPS, UPS, Canada Post, and Purolator▼
We once a week
Within Canada: 3-10 business days
USA: 5-10 business days (w/tracking)
International shipping could take 6-30 business days depending on the country
Return & Exchange Policy
I gladly accept returns and exchanges. Contact me within 10 days of delivery, and ship items back within: 15 days of delivery.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Returns and exchange details
We always check carefully before sending each item out. If there's any damage or losses within the mailing, lost parcel, broken after used, dirty, or simple it looks different color compare to the pictures online, we do not take any responsibility or refund.
However, if the items were damaged not broken in any fixable way within 7 days, please ship us back the items on your account, and we will send back to you fixed and free of charges.
Are you a shop and interested in carrying Kawaiiboku's products? Please give us a shout, by email (contact) and get a most up to date wholesale catalog.